5210-Utility Support

Reactive Maintenance Request

5210ͲFacility Maintenance

Creates request via phone, eͲmail or in person.

Start

Facility Maintenance Customer Start

Receive request and add to Spreadsheet

Yes

Yes

Proactive Maintenance

Perform immediate corrective action

Assess for complete repair

Within scope of work

Perform Repair or Install

High Priority

Notify Requester

No

No

Contractor Procurement Process

Close job on spreadsheet

Assess if Necessary

Yes

Within scope of work

Check materials, tools and PPE

Schedule Work

No

Contractor Procurement Process

End

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