Hydrant Meter Rental Units- Training Manual

Responsibilities

• Field Utilities Specialist (FUS): o Builds Hydrant Meter Rental Units o Procures parts from Warehouse for builds and equipment bags o Test and repair returned Hydrant Meter Rental Units o Submits Billable Charges Form to Customer Service Representative within one business day of testing hydrant meter rental unit o Ensures at least 5-3” and 3-5/8” Hydrant Meter Rental Units are on the racks each evening before leaving work. If necessary, will work overtime until this requirement is fulfilled. o Will submit all inventory sheets from warehouse to the Office Utilities Specialist (Office US) o Will submit all hydrant meter work orders to the Office Utilities Specialist (OUS) o Will work with (Office US) to ensure inventory procured during week is processed and all work orders are completed o Additional responsibilities will include: Vehicles Inventory Wet Lab and Equipment • Hydrant Program Administrative Technician (AT): o Will enter hydrant rental information and test report values into The Compliance Engine for tested hydrant meter backflows within one business day of receipt o Will process Billable Charges Form and add charges to Hydrant Meter Customer’s Account o Will contact yearly and monthly account holders by e-mail and or by phone one month before Hydrant Meter Rental Unit is due for annual testing • Office Utilities Specialist (Office US): o Will process inventory sheets and work orders received from FUS (Field Utilities Specialist (FUS) o Will work with Field Utilities Specialist (FUS) to ensure that all inventory and work orders are processed o Will assist FUS responsible for hydrant meter inventory with quarterly audits

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