PRCR Training Processes
Learning Development & Risk Management Process Maps
8/30/2017
City of Raleigh Parks Recreation and Cultural Resources LDRM Process Maps
Table of Contents
Content Management................................................................................................................................................................................................................................................................. 1 Revision 1: 6/14/2017 Marketing.................................................................................................................................................................................................................................................................................... 2 Revision 1: 6/14/2017 Evaluations.................................................................................................................................................................................................................................................................................. 3 Revision 2: 7/6/2017 New Hires/Promotions ............................................................................................................................................................................................................................................................... 4 Revision 2: 7/6/2017 Reporting .................................................................................................................................................................................................................................................................................... 5 Revision 3: 7/6/2017 Data Management ...................................................................................................................................................................................................................................................................... 6 Revision 1: 7/6/2017 Camp Staff Database Setup......................................................................................................................................................................................................................................................... 7 Revision 2: 7/24/2017
Map Date: 5/2017
E-Learning Training Assignment & Modification-New Hires/Promotions................................................................................................................................................................................... 8 Revision 2: 6/12/2017 E-Learning Training Assignment &Modification -Role/Policy Change ........................................................................................................................................................................................ 9 Revision 2: 6/12/2017 E-Learning Training Assignment & Modification -Training Renewal......................................................................................................................................................................................... 10 Revision 2: 6/11/2017 E-Learning Training Assignment & Modification-Removal ....................................................................................................................................................................................................... 11 Revision 1: 5/25/2017 E-Learning Tracking-Audit ......................................................................................................................................................................................................................................................... 12 Revision 1: 5/25/2017 E-Learning Tracking-E-Learn Website Import ........................................................................................................................................................................................................................... 13 Revision 3: 7/6/2017 E-Learning Tracking-Request for Individual Audit..................................................................................................................................................................................................................... 14 Revision 2: 6/12/2017 E-Learning Content Creation..................................................................................................................................................................................................................................................... 15 Revision 2: 6/12/2017 ILT New Hire.............................................................................................................................................................................................................................................................................. 16 Revision 1: 6/14/2017
Map Date: 5/2017
ILT Training Assignment & Modification ................................................................................................................................................................................................................................... 17 Revision 4: 7/24/2017 ILT Outside Training-Training Coordination .............................................................................................................................................................................................................................. 18 Revision 3: 7/24/2017 ILT Content Creation ................................................................................................................................................................................................................................................................. 19 Revision 2: 7/6/2017 ILT Training Coordination.......................................................................................................................................................................................................................................................... 20 Revision 3: 7/24/2017 ILT Tracking ............................................................................................................................................................................................................................................................................... 21 Revision 3: 7/24/2017 ILT Filing .................................................................................................................................................................................................................................................................................... 22 Revision 2: 7/6/2017 ILT Booking a Facility................................................................................................................................................................................................................................................................. 23 Revision 3: 7/6/2017 ILT Rescheduling ....................................................................................................................................................................................................................................................................... 24 Revision 1: 7/6/2017
Map Date: 5/2017
Standardized Business Process Mapping Symbols
(OPEN)
Process
Describes the activity preformed by a actor.
External Data
Describes when external data is introduced.
Describes a point where the activity changes based upon the decision of the actor
Decision
(OPEN)
(OPEN)
Predefined Process
Describes a process that has already been defined.
(OPEN)
Database
Describes when a database is used.
Start/End
Document
Describes the beginning (faucet) of process and end (sink)
Data
Describes when data is utilized
Describes when a document is utilized.
Standardized Business Process Mapping Terminology
Actors -Make decisions within a business. Organizations, Roles, People, Systems are Actors.
Deliverables -Forms, Data and Reports.
Activities/Tasks -A process that can be assigned to a actor.
Decision Points -Evaluates a specified condition during the process and directs the flow of work based on the evaluation.
Stop/End -The actions that start and terminate a process.
Content Development and Modification
LDRM Staff Management PRCR LDRM
End
No
Approve
Yes
Expressed Need or Received Request for Development or Modification
Start
Determine Audience
ILT Content Creation Pg. 17
ILT
Hybrid
Establish completion requirements -Attendance -Review Demonstration
Identify Stakeholders
Establish retraining/ refresher cycle
Map learning objectives
Delivery Methods
Identify SME’s
ELearning
ELT Content Creation Pg. 13
1
Marketing
Asst. Training Development Manager Training Coordinator PRCR LDRM Determine Scope -Training Coord. Process -Upcoming Class Store
Yes
General Optional Training
Send E-Mail
Create weekly training newsletter and include class
Targeted Email or Communication to Supervisor or Employee
Report, Nomination, Specific Group or Location
Additional Method Due to Type of Class
Additional Marketing Method?
Prioirty, Low Sign Ups, Near Training Date
Announcements
End
New FTE Hire or FTE Promotion
Packet
Update monthly bulletin
Update Wiki
2
Evaluations
LDRM Staff PRCR LDRM
-Perform Personal Observations -Collect Smile Sheets -Send Survey Monkey -Face to Face
Results recorded through Tracking Process
Read and analyze results
Determine overall reaction
Propose and or change content
End
Reaction
Tracking
End
Yes
Give test
Score Test
Analyze Anomalies
Pass
Learning
Go through content and ensure employee understands
Notify Supervisor
No
Start
Type
Remediation
Retake
Class or Quiz
Survey to Supervisor and Employee 30/ 60/90 after training or Observation Checklist
Follow up on glaring decencies with employees/ supervisor
Propose modifications in
Transfer
Analyze and Record
End
training, equipment and or management
Organizational Impact
TBD
3
New Hires/Promotions
LDRM Staff PRCR LDRM
ILT New Hire Pg. 14
ILT
Review email announcements and emails from Business Management
Query position data from Training Tracker
Position in Training Tracker
Start
Yes
Delivery Format
No
ELT New Hire Pg. 5
ELT
Access latest report based on Peoplesoft Active Query
4
Reporting
Business Systems Analyst Computer Sys Analyst LDRM Staff PRCR LDRM Start
Online Recent History
Export to Excel
End
Search by parameter: -User Lisc. Individual Course
Audit Reporting
Export to Excel
End
Select city organization portion of CSV export
Cleanup and put in proper format
Send to city organization
Type of Report
Course Reporting
End
Invited vs Completed
Filter/massage data
Export to Excel
End
BLR
Send request to Developer
Inactive vs Active
Distribute report -Post on Wiki -Email -Network Share by Topic
Linkpad SQL Query
Massage, filter in Excel
End
Query
BLR or Training Tracker
Standard Report or Query
Training Tracker
Run and Print Report -Employee History -Print Roster -Course History
Standard Report
End
5
Data Management
3 rd Party Training Data
Camp Training Data
Go Sign Me Up Training Data
HCM Training Data
PeopleSoft Employee Data
Start
Start
Start
Start
Start
Massage data (Existing Procedure Document) -Manually update division -Reduce job title
Pull HCM completion one class at a time through query
Receive notification that camp training is finished
Pull completed training data through query
Run Active Employee Report
Receive completion data
Perform data clean up for EID -Run report from Peoplesoft -Import or manual into database
Massage Date and update EID
Massage Date and update EID
Build import file
Run Pay Report
Massage data
Place in network folder
Build import file
Build import file
Retrieve data from Camp Staff database
Split by FT and PT Import to Training Tracker
Compare to identify latest job title
Place in network folder
Place in network folder
Ensure filed uploaded correctly
Build import file
Run Change Report
Analyze with date in Training Tracker
End
Business Systems Analyst
Ensure filed uploaded correctly
Ensure filed uploaded correctly
Place in network folder
End
End
Update training requirements
Update last pay date
Ensure filed uploaded correctly
Active and Not Past 90 Days Not Paid
Temporarily Terminate
No
End
Yes
End
6
Camp Staff Database Setup
Business Systems Analyst Camp Supervisors Training Coordinator Computer Sys Analyst PRCR LDRM Start
End
Create Camp Database from Previous Year -Drop downs for camps -Supervisors, job titles -Courses
Imports E- Learning completion data into database
Enter employees
Assigns training by query
Oversees training registration
Enters Rosters
Assigns E-Learning to Camp Staff
7
E-Learning Training Assignment & Modification-New Hires/Promotions
PRCR LDRM-E-Learning
Data import from PeopleSoft to Training Tracker
Create list of new hires needing to be assigned e learning training
New Hire
New Hire/ Promotion Pg. 4
Type of Hire
Computer Sys Analyst Business Systems Analyst
Promotion
Create list of promotions to be assigned e learning training
Determines courses based on job title
Determine required courses
Did Supervisor E- Mail for More Courses
Create list of courses to be assigned
No
Yes
Compare Required Courses
Compare Courses by New Job Title
Add supervisor requested courses to list
Verify user account exists
Send invitation to newhire
Assign Courses
End
8
E-Learning Training Assignment & Modification-Role/Policy Change
Business Systems Analyst Computer Sys Analyst PRCR LDRM-E-Learning Start
Identify employees affected: -Job Title -Location
Notified of change from: -Regulatory Agency -Supervisor -City/Dept./Div.
Data import from PeopleSoft to Training Tracker
-Work Crew -Experience -Division
Did Supervisor E- Mail for More Courses
No
Yes
Add supervisor requested courses to list
Create list of courses to be assigned
Verify user account exists
Send invitation to newhire
Assign Courses
End
9
E-Learning Training Assignment and Modification-Training Renewal
Business Systems Analyst Computer Sys Analyst PRCR LDRM-E-Learning
Identify courses that have renewal and look at dates
Look at renewal date for the perquisite course
Does course have perquisites
Start
Yes
No
Pull list of previously trained or required including the specific monthly safety training
Course taken within the last 90 Days
Create list of emplooyes to be assigned
End
Yes
No
Send invitation to newhire
Assign Courses
End
10
E-Learning Training Assignment and Modification-Removal
Computer Sys. Analyst PRCR LDRM-E-Learning
Remove Training Courses
Make Employee Non-Active
Employee Seperation
Start
Type of Removal
End
Remove Training Courses
Supervisor Request
11
E-Learning Tracking-Audit
Business Systems Analyst Computer Sys Analyst PRCR LDRM-E-Learning Start
Search by: -Title -Location -Task -Course -Incident
Compare tracking system to course requirement
Create list of courses to be assigned
Document Gaps
Send invitation to newhire
Assign Courses
End
12
E-Learning Tracking-Elearn Website Import
PRCR LDRM-E-Learning
Pull completions for each topic from the Elearn Website
Clean up each topic CSV to match Training Tracker format
Start
Computer Sys Analyst Business Systems Analyst
Verify everything imported correctly.
End
Place CSV in network folder for nightly import
13
E-Learning Tracking-Request for Individual Audit
Business Systems Analyst Computer Sys Analyst PRCR LDRM-E-Learning Start
End
Camp Database Tracking Process
Research in Training Tracker
No
Generate Report
End
Yes
Receive request for individual or course audit
Camp Related
No
Current Month
Filter by group: -Individual -Course
Export & compare to Training Tracker
Today & Past
Logon to Elearn
Format in Excel
End
Yes
Parameter
Current
Filter by group: -Individual -Course
Screen Shot or provide information over phone or email
Logon to Elearn
End
14
E-Learning Content Creation
Business Systems Analyst Computer Sys Analyst PRCR LDRM Content Management Pg. 1
Procurement Process
Yes
Budget
Yes
Cost
1. Vendor
No
Source of Content
No
Inventory tools/ resources/budget
Yes
Produce documentation of content and file
Store file and notate versioning
Standalone Module
Acquire SCORM file
Import to BLR
End
No
2. In House
Procure other SCORM or group with existing modules
3. Outside
Develop proof of concept
Design/build curriculum
Deliver and produce documentation
Testing
Pilot
Post evaluation
End
Source
No
Search and vet vendor, look at tracking
Produce documentation of content and file
Procurement Process
Cost
Budget
End
Yes
Yes
Vendor
Pursue different vendor or source
No
15
ILT New Hire
LDRM PRCR LDRM
Send staff and supervisor email with the training requirements
Search for staff, confirm database has new role
Update the “FT new employee packet” field on the Custom tab
Click on training history tab ,export to PDF
Attended Orientation Academy
Update hard copy of the organization chart
New Role Confirmed
Yes
Yes
Promotion
No
Update record with new information
Place updated training history in
External or Promoted from Part Time
New Hire/ Promotion Pg. 4
No
No
End
their existing employee file
Hire Type
(Training Tracker)
Yes
New Hire
Create Employee Training Folder
Send staff and supervisor email with the training requirements and the latest “New Employee Training Packet”
Add staff to list of potential participants for Orientation Academy
In Training Tracker
Print training requirement
Prepare hard copy file folder
Yes
End
Make note to update “FT new employee packet” field on the Custom tab
No
Under training requirements tab, export to PDF
Search by job title
16
ILT-Training Assignment & Modification
LDRM Employee Supervisor PRCR LDRM
Create GSMU Account
No
Account Exists
Enroll in Class
End
GSMU
Yes
LDS
Submit request to coordinator
Registration Type
Sign in at class
End
Roster
Outlook
End Yes
Accept meeting request
End
Accept Meeting Request
Supervisor Nominated Outlook
No
Yes
Request for Employee sent to Coordinator
GSMU Supervisor/Admin Enrolled
Register in GSMU
End
Contact Supervisor and place in another class if necessary
Registration Type
Supervisor Nominated LDS
End
LDS Admin Enroll
No
Outside Vendor
Send registration confirmation packet to participant and supervisor
Complete Registration on NCSU Site
Add the participant to the Registration List
Review Requests
End
Training assignment or modification requested or required
Start
Self Registration
ILT Outside Process Pg. 18
17
ILT Outside Training-Training Coordination
LDRM Staff Employee PRCR LDRM
Process Travel Request
Attend additional training
Attend Training
No
Partial
Not Sufficient
Complete Travel Request if Applicable
Complete Procurement if Applicable
Collect proof of attendance
Validate Certificate
Accepted
Identify employees affected: -Job Title -Location
Course in Training Tracker
Yes
Create Class
Tracking
End
Notified of gap or request for training
Training Completed
Search for vendor and vet
Procurement Process
Start
No
Cost
Yes
Budget
Yes
-Work Crew -Experience -Division
No
No
Yes
Collect content
Create Course
18
ILT Content Creation
LDRM PRCR LDRM
Create Meeting Requests
Outlook
Develop proof of concept
Design/build curriculum
Pilot Registration Method
Add course to Training Tracker
Deliver and produce documentation
Place content in Course Folder
Test and Validate
Pilot Needed
Yes
GSMU
Add course to GSMU
Post evaluation
End
No
1. In House
No
Content Management Pg. 1
Search and vet vendor
Procurement Process
Content or Instruction
Purchase and Modify Conect
Content Source
2. Vendor
Cost
Yes
Budget
Yes
Content
Vendor
Change Source or Vendor
Purchase and work to customize
Source
No
Instruction
End
3. Collaborative
4. Partnership
Work with agency to get approved for CEU credits
Submit or create content
Develop proof of concept
End
Receive content and provide feedback or provide input and content for project objective
End
19
ILT-Training Coordination
LDRM Staff PRCR LDRM Start
Reschedule Process
No
Setup -Outlook Meeting -Camp Staff Database -Go Sign Me Up Class -Learn Dev Series
Able to Conduct Training
Evaluation
Yes
Yes
Nomination/Assigned
Determine Requirement -Instructor -Guest Speaker -Equipment -Space -Attendees -Refreshments
Determine availability of required -Instructor -Guest Speaker -Equipment -Space -Attendees
Class Prep -Schedule Setup of Space -Materials -Food if Necessary
Determine Need -Event -Request -Est. Demand
Contact and gain commitment from
ILT Training Assignment & Modification
ILT Booking a Facility
Registration Type
Establish Class
Yes
Market Class
Training Delivery
Evaluation
instructor for specific date
-Create Eval -Instructors
Self
No
No
-Roster -Go Sign Me Up Class -Learn Dev Series
Tracking
End
20
ILT-Tracking
PRCR LDRM
Add student to Training Tracker
Create Course
LDRM Staff Business Systems Analyst
No
No
Send to recipient and supervisor
Create or Receive Cards/Certificates
Yes
Receive Documentation -Emailed Scanned Roster
Filing Process Pg. 20
-Paper Roster -Certifications -Name Badges -Email -Picutre
Certification Certificates/ Cards Needed
Course Exist in Training Tracker
Students in Training Tracker
Add students to class
Enter Evaluations if Applicable
Create Class
Student Missing
Yes
Yes
Yes
No
Yes
No
Start
Class concludes
Documentation
ILT Training Assignment and Modification
End
Advanced Notice Recieved
Contact Supervisor
No
No
Yes
Analysis of courses vs. rosters turned in
Part Time/Full Time
Part Time
Full Time
Scavenger Hunt
Employee to reschedule training
21
ILT Filing
LDRM Staff PRCR LDRM
File in Employee folder and or Seasonal Park Staff Folder
Certificates
FT
Safety Topic Class
Quizzes/Assessments/Confirmation Signatures
No
FT/PT
Yes
PT
Send to Supervisor to file in Supervisor File
ILT Tracking Process Pg. 19
Attach to roster
Storage retention based on City policy and or regulation
Item to File
End
Yes
Single Participant Roster
File in Course/Class Folder
Roster
No
New or Updated Course Content
22
ILT-Booking a Facility
LDRM Staff Facility/Site Manager PRCR LDRM Start
No
Regular Operating Hours
Puts the activity in Facility Booking
Send Rental/ Contract Permit
Review request
Approved
Yes
Yes
End
No
No
E-Mail request to Asst. Superintended to Reserve
Yes
Sign rental agreement
Look for space meets identified requirements
Look for availability in CLASS
Rec. Division Community Center Facility
Contact Facility Director to confirm
Provide Combo Code
ILT Training Coordination
23
ILT Rescheduling
LDRM Staff PRCR LDRM
Create announcement
Send advance notice
Able to Resolve and Hold Training
Yes
Send update
End
Weather
Low Enrollment
Reason for Reschedule
Other
Try to resolve issue
Greater than 36 Hrs
No
Event forces reschedule of Class
Start
Close to Training
Send notification (Phone, E-Mail Messaging) to all interested parties -Venue Vendor -Employees, Supervisors and Superitendent
Unenroll attendees from class and cancel class in Outlook and GSMU
Training Coordination
Less than 36 Hrs
Weather Related
No
Yes
Update inclement weather line
24
Parks Division Training Process Maps
8/25/2017
City of Raleigh Parks Recreation and Cultural Resources Parks Training Process Maps
Table of Contents
Content Creation......................................................................................................................................................................................................................................................................... 1 Revision 1: 8/25/2017 Training Assignment and Modification ....................................................................................................................................................................................................................................... 2 Revision 1: 8/25/2017 Reporting .................................................................................................................................................................................................................................................................................... 3 Revision 1: 8/25/2017 Outside Training.......................................................................................................................................................................................................................................................................... 4 Revision 1: 8/29/2017
Map Date: 8/2017
Standardized Business Process Mapping Symbols
(OPEN)
Process
Describes the activity preformed by a actor.
External Data
Describes when external data is introduced.
Describes a point where the activity changes based upon the decision of the actor
Decision
(OPEN)
(OPEN)
Predefined Process
Describes a process that has already been defined.
(OPEN)
Database
Describes when a database is used.
Start/End
Document
Describes the beginning (faucet) of process and end (sink)
Data
Describes when data is utilized
Describes when a document is utilized.
Standardized Business Process Mapping Terminology
Actors -Make decisions within a business. Organizations, Roles, People, Systems are Actors.
Deliverables -Forms, Data and Reports.
Activities/Tasks -A process that can be assigned to a actor.
Decision Points -Evaluates a specified condition during the process and directs the flow of work based on the evaluation.
Stop/End -The actions that start and terminate a process.
Content Creation
Parks Administration Parks Division
Change in regulation Update in equipment Training Gaps High Risk Areas
Establish completion requirements -Attendance -Review Demonstration
Expressed Need or Received Request for Development or Modification
Identify Stakeholders
Establish retraining/ refresher cycle
Map learning objectives
Create/Assemble Content
Start
Determine Audience
Identify SME’s
Add course to Training Tracker
Deliver and produce documentation
Send copy of content to LRDM
End
Desire is to be able to produce content similar to LDRM content creation
1
Training Assignment and Modification
Parks Administration Supervisor Parks Division
Delivers On the Job Training/Hybrid Training/
Acquire Land Application License (Outside Training) State Database tracks
Pesticide Training Program
Submit completed rosters
Formalized Programs
Submit completed rosters
Certifications Specific to the Group/Safety Training
End
Pesticide
No
End
Yes
In House
No
No
ILT
Query position data from Training Tracker
Register and notify of course information
Reference New Hire Check LIst
New HIre
Yes
End
Review PA for new hires/promotion/ cross train
Position in Training Tracker
Start
Delivery Format
Yes
No
ELT
Notify Abbie of missing position
Email employee and course to Abbie for assignment to E- Learning
End
2
Reporting
Parks Administration Parks Division
Distribute report -Post on Wiki -Email -Network Share by Topic
Linkpad SQL Query
Massage, filter in Excel
End
Query
BLR or Training Tracker
Standard Report or Query
Start
Training Tracker
Run and Print Report -Employee History -Print Roster -Course History
End
Standard Report
3
Outside Training
Parks Division
Create Course
Analyst
Employee Parks Administration LDRM Business Systems
Attend Training
No
Collect proof of attendance
Process Travel Request
Complete Travel Request if Applicable
Course in Training Tracker
Identify employees affected: -Job Title -Location
Receive notification of outside training from LDRM
Start
-Work Crew -Experience -Division
Yes
Create Class
Tracking
Start
4
Youth Programs Training Process Maps
8/30/2017
City of Raleigh Parks Recreation and Cultural Resources Youth Programs Training Process Maps
Table of Contents
Training Assignment and Modification .......................................................................................................................................................................................................................................1 Revision 1: 8/29/2017 Tracking.......................................................................................................................................................................................................................................................................................2 Revision 1: 8/29/2017 Training Observation...................................................................................................................................................................................................................................................................3 Revision 1: 8/29/2017 Marketing....................................................................................................................................................................................................................................................................................4 Revision 1: 8/29/2017
Map Date: 8/2017
Training Assignment and Modification
Program Manager Youth Programs Start
Submit Half Sheet to LD&RM
Yes
Create PA
New Hire
Yes
No
Register through Go Sign Me Up
Format
ILT
ELT
Hiring Related
Identify employees for additional training
No
Submit request to LD&RM for E‐ Learning
1
Tracking Program Manager Youth Programs
File copy of roster and send to supervisor
Training Class Concludes
Scan roster and submit to LD&RM
Start
Collect evaluations
End
2
Perodic Training Observations Program Manager Youth Programs Start Site visits (No schedule but routine)
Immediate Corrective Action
Discuss and prioritize training opportunities (Input for Content Creation)
Egregious Training Gap
Document training gaps
Observe staff
No
End
3
Marketing Program Manager Supervisor Youth Programs Start
End
Yes
Check with LD&RM to make sure courses are in GSMU
Create schedule of training
Email to supervisor
Classes Filling as Expected
Monitor signups
No
Notify supervisors with additional
email and phonecalls
Notify staff and assist with registration.
4
Aquatics Training Process Maps
8/30/2017
City of Raleigh Parks Recreation and Cultural Resources Aquatics Process Maps
Table of Contents
Content Creation.........................................................................................................................................................................................................................................................................1 Revision 1: 8/30/2017 Training Assignment and Modification .......................................................................................................................................................................................................................................2 Revision 1: 8/30/2017 Certification Tracking ..................................................................................................................................................................................................................................................................3 Revision 1: 8/30/2017 Reporting ....................................................................................................................................................................................................................................................................................4 Revision 1: 8/30/2017 Data Management ......................................................................................................................................................................................................................................................................5 Revision 1: 8/30/2017 Tracking.......................................................................................................................................................................................................................................................................................6 Revision 1: 8/30/2017
Map Date: 8/2017
Content Creation
Facility and Program Directors Aquatics Start
Expressed Need or Received Request for Development or Modification
Group Conesus to Proceed
Create Course in CLASS
Yes
Determine Audience
No
Group or training class
Establish completion requirements ‐Attendance ‐Review Demonstration
Identify Stakeholders
Establish retraining/ refresher cycle
Map learning objectives
Source of Content
Design/build curriculum
Save documentation to Common Drive
Identify SME’s
1. In House
Training Scope
1 on 1
2. Vendor
Search and vet vendor
Procurement Process
Purchase and Modify Conect
Cost
Yes
Budget
Yes
Change Source or Vendor
No
Vendor
1
Training Assignment and Modification Facility and Program Directors Supervisor Aquatics Start Status PT
Email Supervisors Updated Excel Sheet
Add to PT Active Spreadsheet
Registration Type
FT
CLASS
Enroll in Course
End
Outlook
Accept meeting request
End
2
Certification Tracking Facility and Program Directors Aquatics Start
It is assumed that FT employees will monitor their certification expiration via the Red Cross website.
FT
Status
PT
Pull class list
Red Cross E‐ Mails Certificate Holder
Enter into Red Cross Website
3
Reporting Facility and Program Directors Aquatics Start
Pull course info and expiration date
PT Spreadsheet
System
Pull Invited vs Attended and Recent History Reports
Cross reference with time sheets
Produce and distribute report
CLASS
End
4
Data Management
Aquatics
Offload employee from active to inactive sheet
Review Timecards (2x a Season)
Employee Time Card Present
Start
No
End
Yes
Facility and Program Directors
On Active Spreadsheet
Yes
No
Move employee from inactive to active spreadsheet
End
5
Tracking Laury Aquatics
FT
Submits to LD&RM
Collect training documentation (Roster)
Start
Status
End
Update Spreadsheet
PT
6
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