Tech Reference Manual- CCB Cloud

Stop Service/ Read

Check FA portal in CC&B

Select desired travel location

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type.

Verify the meter/ register compatibility

Read the register

Verify the service is on/off by the direction of the angle valve

Turn Service Off

Ensure water flow stops and shows no usage

Verify meter lid is clean and clear of obstruction

FA Completion: All work in CC&B must be done with CAPS On

FA Portal

Select Field Activity Type

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• Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. • Comments include: Read, turned off, Standard Configuration, Truck number and Tech initials

STEPS TAB

Verify Meter number (Badge)

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Add Meter Read

Read Type (Verified) Enter Register Read

• Select proper MR Source (Stop Service) • Review data and Complete

-L Windows- Lock Computer

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