Tech Reference Manual

Meter turn off- Emergency

Check FA portal in CC&B Select desired travel location Travel to the location as soon as possible Upon arrival verify correct address Check and compare meter number and or Meter Interface Unit(MIU) number Turn service off at angle valve If angle valve is broken, determine if it is private or dedicated service. Repair dedicated and private in case of safety concerns. Relay private matters to supervision Check Register face for size and type. Verify the meter/ register compatibility Read the register Verify the service is on/off by the direction of the angle valve TURN OFF Verify meter lid is clean and clear of obstruction FA Completion: All work in CC&B must be done with CAPS On In the FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using History button • Search for the work truck and select • Comments include-Read, Turned off, leaks or usage, Truck number and Tech initials

STEPS TAB • Verify Meter number(Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Emergency Cut Off /Burst Pipe) • Review data and Complete