Tech Reference Manual

FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using History button • Search for the work truck and select • Comments-Old read, old meter, old MIU number, New read, new meter new MIU number, leaks or usage, stop reason, truck number, Tech initials

STEPS TAB 1 of 3 steps • Verify Meter number (Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Replaced-Stopped Meter) • Note the time

2 of 3 steps • Enter old meter number (Badge)

• Enter date and time. Time should reflect at least a minute later than the first step • Enter stock location STCK or click search and on stock location line click the binocular and the field will self-populate

• Click Add Meter Read • Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Replaced-Stopped Meter) • Note the time