Tech Reference Manual

Start Service/Stop Current/ Start New Customer

Check FA portal in CC&B Select desired travel location Upon arrival verify correct address Check and compare meter number and or Meter Interface Unit(MIU) number Check Register face for size and type. Verify the meter/ register compatibility Read the register Verify the service is on/off by the direction of the angle valve Turn water on if off. Assure no Leaks or Usage Repair or report leaks Verify meter lid is clean and clear of obstruction FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using History button • Search for the work truck and select • Comments indicate-Read, On or Off at arrival, leaks or usage, Truck number and Tech initials

STEPS TAB • Verify Meter number(Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Start Service) • Review data and Complete