Tech Reference Manual

Meter-Stopped Meter-Check (Meter Stopped)

Check FA portal in CC&B Verify requested register sizes in FA portal. Obtain needed inventory.

Drive to selected travel location. Upon arrival verify correct address Check and compare meter number and or Meter Interface Unit (MIU) number (FA Portal)

Check Register face for size and type. Verify the meter/ register compatibility. Verify the register is attached to the meter base. Read the register (Record data/MIU data) Verify the service is on/off by the direction of the angle valve .

Use the meter wrench to loosen the house side spud nut, to create usage for flow check. If the register sweep hand does not move or the leak indicator does not show movement or the numbers show no progressive movement, the meter is stopped and must be replaced. Notify the customer that the water service will be temporarily interrupted. Turn the water service off at the angle valve. Inspect the water meter service for backflow devices. If no backflow device is found, use hand pump to keep the water level below the house side spuds. Remove meter. Test Dual Check for functionality-Report if broken. Replace the meter, gaskets, and antenna. Verify the flow arrow on the meter points to the house side spud nut. Verify meter lid is clean and clear of obstruction. Restore water service at the angle valve and notify customer the water is restored.