Tech Reference Manual

Replace Meter MIU Not Transmitting Replace Register

Check FA portal in CC&B Verify requested register size in FA portal Obtain needed inventory

Drive to selected travel location Upon arrival verify correct address Check and compare meter number and or Meter Interface Unit(MIU) number Check Register face for size and type. Verify the meter/ register compatibility Read the register (Record data/MIU data) Replace register and antenna Write meter number on register lid (Silver pen) Verify the service is on/off by the direction of the angle valve Clean meter box to below meter base/frost plate Verify meter lid is clear of obstruction FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using History button • Alter Time to reflect 5 minutes prior • Search for Worked By representative and select. • Comments: Old read, old meter, old MIU number, New read, same meter number new MIU number, leaks or usage, truck number, Tech initials