Tech Reference Manual

Stop Service/ Read

Check FA portal in CC&B Select desired travel location Upon arrival verify correct address Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type. Verify the meter/ register compatibility Read the register Verify the service is on/off by the direction of the angle valve Turn Service Off Ensure water flow stops and shows no usage Verify meter lid is clean and clear of obstruction FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification

• Return to the FA portal using History button • Search for Worked By representative and select. • Comments include: Read, turned off, Truck number and Tech initials

STEPS TAB • Verify Meter number(Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Stop Service) • Review data and Complete