Tech Reference Manual

Billing- Verify Needed Data as Indicated

Check FA portal in CC&B Select desired travel location Upon arrival verify correct address

If meter is in confined space, inform dispatcher to send to properly equipped crews Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type. Verify the meter/ register compatibility Read the register Follow instructions as indicated Verify meter lid is clean and clear of obstruction FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification

• Return to the FA portal using History button • Search for Worked By representative and select. • Verified read, meter number, miu number • Comments include Read, meter number, miu number, (Needed data as indicated) Truck number and Tech initials Characteristics/ Remarks • Under Characteristic Type click search • Two options exist-Add or Skip • Select Add • Under Characteristic Value select response agency Small meters • Return to steps tab

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