FY 24-26 Raleigh Water Business Plan

EMPLOYEE LEADERSHIP AND DEVELOPMENT (ELD) Recruit, develop, and retain a diverse competent, safety-focused workforce and invest in opportunities for professional and leadership development, considering the differing needs and expectations of our workforce.

Performance Measures

Stakeholders: City Manager’s Office ; Communications; Department of Equity and Inclusion; Employees; Human Resources; Information Technology; Office of Community Engagement; Office of Strategy and Innovation; Planning and Development; Vendors and Contractors

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Internal promotion rate

Recordable incidents of injury and accidents Total number of training hours

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Vacancy rate Retention rate

Objective 1. Cultivate a competent, safety focused workforce that is representative of the community we serve

Strategic Alignment: Economic Development & Innovation; Organizational Excellence

▪ Initiative 1.1 - Standardize employee onboarding and offboarding processes and procedures across the Utility (FY22-25) ▪ Initiative 1.2 - Work with the Human Resources department to improve Worker’s Compensation processes and develop light duty options for staff (FY23-26) ▪ Initiative 1.3 - Pilot strategies to reduce and prevent accidents and injuries (FY23-26)

Objective 2. Invest in employee knowledge, skills, and well-being to support our vision to deliver world-class service

Strategic Alignment: Organizational Excellence

▪ Initiative 2.1 - Promote activities that offer professional development opportunities, improve employee morale, and build better teams (FY22-26) ▪ Initiative 2.2 - Refine internal communication processes and better leverage existing communication tools (FY22-25) Objective 3. Foster professional growth opportunities and increase employee involvement in activities that benefit their careers Strategic Alignment: Growth and Natural Resources; Organizational Excellence ▪ Initiative 3.1 - Facilitate opportunities for Utility staff to support the City’s Strategic Plan efforts (FY22-25) ▪ Initiative 3.2 - Establish cross-training opportunities for employees (FY22-24) ▪ Initiative 3.3 Foster opportunities for and increase effectiveness of employee engagement (FY24-26)

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