Tech Reference Manual- CCB Cloud

Billing- Verify Needed Data as Indicated

Check FA portal in CC&B

Select desired travel location

Upon arrival verify correct address

If meter is in confined space, inform dispatcher to send to properly equipped crews

Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type.

Verify the meter/ register compatibility

Read the register

Follow instructions as indicated

Verify meter lid is clean and clear of obstruction

FA Completion: All work in CC&B must be done with CAPS On

FA Portal

Select Field Activity Type

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• Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. • Verified read, meter number, MIU number • Comments include Read, Meter Number, MIU number, (Needed data as indicated), Standard Configuration, Truck number and Tech initials

Characteristics/ Remarks

• Under Characteristic Type click search • Two options exist-Add or Skip • Select Add • Under Characteristic Value select response agency Small meters • Return to steps tab

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