Tech Reference Manual- CCB Cloud

Cover Page1
Detail Stops2
Severance Stops3
Maintenance FA's4
Start Service/Stop Current/ Start New Customer5
Start Service/ Turn on Meter/ Read6
Start Service/ Read7
Stop Service/ Read8
Billing – Turn On9
Billing- Verify Needed Data as Indicated10
Billing Turn On-2nd Trip12
Meter- No Water-Check13
Meter turn off- Emergency14
Meter Turn On- Emergency15
Meter- Locate Meter With Locator16
Meter – Verify Meter Number and Read17
Severance FA’s18
Severance - Lock Meter for Non-Payment19
Severance – Turn ON Meter/ Read20
Meter-Stopped Meter-Check23
Meter-Stopped Meter-Check (Not Stopped)24
Meter-Stopped Meter-Check (Meter Stopped)26
Replace Meter MIU Not Transmitting30
Replace Meter MIU Not Transmitting Replace Register31
Replace Meter MIU Not Transmitting Replace Meter33
Leak Investigation36
Leak Investigation Steps37
Job description39
Start Service /Stop Current/ Start New Customer40
Start Service /Turn on Meter/ Read53
Start Service / Read68
Stop Service / Read82
Billing –Turn on96
Billing –Verify Needed Data As Indicated110
Billing –Turn on2nd Trip125
Meter –No Water-Check139
Meter-Turn Off-Emergency153
Meter-Turn On-Emergency167
Meter-Locate Meter With Locator181
Meter–Verify Meter Number and Read196
Severance-Lock Meter for Non-Payment210
Severance-Turn on Meter/ Read224
Meter-Stopped Meter-Check238
Meter-Stopped Meter-Check253
MRR- MIU Not Transmitting267
MRR- MIU Not Transmitting288
Leak Investigation308
Leaving 24 Hour Notices327
FA Portal-Excel334
End of Day Process341
Updating Service Point Locations351
Register/ Meter Reference356

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