Tech Reference Manual- CCB Cloud

Billing Turn On-2 nd Trip

Check FA portal in CC&B

Call customer if required

Select desired travel location

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type.

Verify the meter/ register compatibility

Read the register

Verify the service is on/off by the direction of the angle valve-TURN ON

Work the FA as instructions request

Ensure the water flows and the meter shows no continual usage before departure

Verify meter lid is clean and clear of obstruction

FA Completion: All work in CC&B must be done with CAPS On

FA Portal

Select Field Activity Type

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• Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. • Comments include-Read, On or Off at arrival, Turn on, leaks or usage, Standard Configuration , Truck number and Tech initials STEPS TAB

Verify Meter number (Badge)

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Add Meter Read

Read Type (Verified)

• Enter Register Read Select proper MR Source (General Maintenance) • Review data and Complete

-L Windows- Lock Computer

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