Tech Reference Manual- CCB Cloud

Meter turn off- Emergency

Check FA portal in CC&B

Select desired travel location

Travel to the location as soon as possible

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit(MIU) number

Turn service off at angle valve

If angle valve is broken, determine if it is private or dedicated service. Repair dedicated and private in case of safety concerns. Relay private matters to supervision

Check Register face for size and type.

Verify the meter/ register compatibility

Read the register

Verify the service is on/off by the direction of the angle valve TURN OFF

Verify meter lid is clean and clear of obstruction

FA Completion: All work in CC&B must be done with CAPS On

FA Portal

Select Field Activity Type

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Go to Service point ID to verify last read

At SP Consumption

• Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. • Comments include-Read, Turned off, leaks or usage, Standard Configuration Truck number and Tech initials STEPS TAB

Verify Meter number(Badge)

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Read Type (Verified) Enter Register Read

• Select proper MR Source (Emergency Cut Off /Burst Pipe) • Review data and Complete

-L Windows- Lock Computer

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