Tech Reference Manual- CCB Cloud

Meter-Stopped Meter-Check

(Not Stopped)

Check FA portal in CC&B

Select desired travel location

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit (MIU) number (FA Portal)

Check Register face for size and type.

Verify the meter/ register compatibility

Verify the register is attached to the meter base

Read the register (Record data/MIU data)

Verify the service is on/off by the direction of the angle valve

(If the service is off, note this in the FA comments and complete FA as normal)

Use the meter wrench to loosen the house side spud nut, creating a leak to check flow

If the register shows the water usage it is not stopped

Verify that the meter is showing usage by the dials turning on a Pro Read or digits on an E Coder

Tighten the house side spud nut and assure there are no leaks

Verify meter lid is clean and clear of obstruction

FA Completion:

All work in CC&B must be done with CAPS On

FA Portal

Select Field Activity Type

•

• Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. • Comments Meter not stopped, Read, meter, MIU number, Standard Configuration, Truck number and Tech initials