Tech Reference Manual- CCB Cloud

Meter-Stopped Meter-Check

(Meter Stopped)

Check FA portal in CC&B

Verify requested register sizes in FA portal

Obtain needed inventory

Drive to selected travel location

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit (MIU) number (FA Portal)

Check Register face for size and type.

Verify the meter/ register compatibility

Verify the register is attached to the meter base

Read the register (Record data/MIU data)

Verify the service is on/off by the direction of the angle valve

Use the meter wrench to loosen the house side spud nut, to create usage for flow check

If the register sweep hand does not move or the leak indicator does not show movement or the numbers show no progressive movement, the meter is stopped and must be replaced.

Notify the customer that the water service will be temporarily interrupted

Turn the water service off at the angle valve

Replace the meter, gaskets and antenna

Verify the flow arrow on the meter points to the house side spud nut

Verify meter lid is clean and clear of obstruction

Restore water service at the angle valve and notify customer the water is restored