Tech Reference Manual- CCB Cloud

FA Completion: All work in CC&B must be done with CAPS On FA Portal • Select Field Activity Type • Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. • Comments-Old read, old meter, old MIU number, New read, new meter new MIU number, leaks or usage, stop reason, truck number, Tech initials

STEPS TAB 1 of 3 steps • Verify Meter number (Badge) • Add Meter Read

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Replaced-Stopped Meter)

2 of 3 steps • Click FA Upload Staging - Default • Enter stock location STCK or click search and on stock location line click the binocular and the field will self-populate

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Replaced-Stopped Meter)