Tech Reference Manual- CCB Cloud

Replace Meter MIU Not Transmitting

Replace Register

Check FA portal in CC&B

Verify requested register size in FA portal

Obtain needed inventory

Drive to selected travel location

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type.

Verify the meter/ register compatibility

Read the register (Record data/MIU data)

Replace register and antenna

Write meter number on register lid (Silver pen)

Verify the service is on/off by the direction of the angle valve

Clean meter box to below meter base/frost plate

Verify meter lid is clear of obstruction

FA Completion:

All work in CC&B must be done with CAPS On

FA Portal

Select Field Activity Type

•

• Go to Service point ID to verify last read • At SP Consumption • Review last read for address and meter verification • Return to the FA portal using Back Arrow • Click FA Upload Staging - Default • Search for Worked By representative and select. •

Comments: Old read, old meter, old MIU number, New read, same meter number new MIU number, leaks or usage, Standard Configuration, Truck number, Tech initials