Tech Reference Manual- CCB Cloud

Replace Meter MIU Not Transmitting

Replace Meter

Check FA portal in CC&B

Verify requested register size in FA portal

Obtain needed inventory

Drive to selected travel location

Upon arrival verify correct address

Check and compare meter number and or Meter Interface Unit(MIU) number

Check Register face for size and type.

Verify the meter/ register compatibility

Read the register (Record data/MIU data)

Notify customer off equipment maintenance and water off for a short period of time

Replace antenna

Turn the water off at the angle valve

Remove meter

Test Dual Check for functionality-Report if broken

Replace meter and gaskets

Verify the flow arrow on the meter points to the house side spud nut

Clean meter box to below meter base/frost plate

Verify meter lid is clear of obstruction

Restore water service and notify customer the water is restored

FA Completion:

All work in CC&B must be done with CAPS On

FA Portal