Tech Reference Manual

FA Portal

• Select Field Activity Type • Go to Service point ID to verify last read. • At SP Consumption • Review last read for address and meter verification. • Return to the FA portal using back arrow. • Alter Time to reflect 5 minutes prior. • Search for Worked By representative and select. • Comments: Old read, old meter, old MIU number, New read, new meter new MIU number, leaks or usage, truck number, Tech initials

STEPS TAB 1 of 3 steps • Verify Meter number(Badge)

• Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Changed Out Meters) • Note the time. 2 of 3 steps • Enter old meter number (Badge)

• Enter date and time. Time should reflect at least a minute later than the previous step • Enter stock location STCK or click search and on stock location line click the binocular and the field will self-populate. • Click Add Meter Read • Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Changed Out Meters) • Note the time. 3 of 3 steps • Enter the new meter number (Badge) • Enter date and time. Time should reflect at least a minute later than the second step • On/Off Status- ALWAYS ON

• Click Add Meter Read • Read Type (Verified) • Enter Register Read • Select proper MR Source (Meter-Changed Out Meters) • Review and Complete the FA