FY23-25 Business Plan_Raleigh Water

Our Departmental PESTLE

POLITICAL

▪ Political 1: Increasing regulatory requirements & scrutiny ▪ Political 2: Addressing emerging contaminants ▪ Political 3: Changes in local leadership

ECONOMIC

▪ Economic 1: Cost & supply of materials, labor, & other goods ▪ Economic 2: Hot job market – hard to fill staff positions ▪ Economic 3: Rate fatigue ▪ Economic 4: Low-income rate structure; affordability ▪ Economic 5: Cost of impact of regulations

SOCIAL

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Social 1: Keeping up w/extreme growth

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Social 2: Government mistrust

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Social 3: Aging workforce Social 4: Focus on equity

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TECHNOLOGICAL

▪ Technological 1: Better integration between systems ▪ Technological 2: Asset management ▪ Technological 3: Cybersecurity

LEGAL

▪ Legal 1: Private systems within our public system ▪ Legal 2: Continuous regulatory changes

ENVIRONMENTAL

▪ Environmental 1: Water supply quality & quantity ▪ Environmental 2: Watershed protection ▪ Environmental 3: Nutrient rule changes ▪ Environmental 4: More stringent sewer & overflow rules ▪ Environmental 5: Lead & copper rule revisions

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