WD Position Catalog

RALEIGH WATER WATER DISTRIBUTION

POSITION CATALOG

606 HYDRANT PROGRAM

2

HYDRANT PROGRAM UTLITIES SPECIALIST, SENIOR

Class Code: 012420

SUMMARY: This class is the fifth level in a ten-level Utilities Series devoted to providing op- erational, technical and maintenance support for the City’s water distribution system. Incumbents lead technical and specialized skilled work, while perform- ing the most complex tasks. Work may include planning and scheduling daily work tasks for crews; investigating customer concerns; participating in hiring and performance evaluations; and performing the most complex work assigned to the unit. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion.

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

 Plans, prioritizes, schedules, coordinates and performs technical and special- ized skilled work in providing operational, technical and maintenance sup- port for the City’s water distribution system.  May serve as lead worker by assigning work and monitoring work comple- tion.  May participate in hiring activities and performance evaluations.  Monitors and ensures safe working conditions and environment; identifies potential hazards and initiates or coordinates corrective action to maintain safety; ensures availability, maintenance and operability of safety and work- related equipment; monitors processes and activities to assure quality.  Meets and communicates with contractors, design professionals and other stakeholders regarding construction or special projects; reads and interprets maps, charts and technical drawings; performs or oversees utility locates; provides operational support in the coordination of project work.  Prepares, maintains and/or reviews reports, data, forms, permits, and/or code enforcement investigations; monitors, tracks and maintains inventory levels; initiates ordering to replenish supply levels or purchase new items.  Responds to inquiries, complaints, issues and information requests from in- ternal and external customers; addresses and resolves problems and com- plaints; monitors compliance with applicable regulations, standards, policies and procedures.  Performs other duties of a similar nature and level as assigned.

3

HYDRANT PROGRAM UTLITIES SPECIALIST, SENIOR

Class Code: 012420

PRIMARY DUTIES:  Oversees field staff’s daily duties as field staff Supervisor in repairs, replace- ments and/or daily inspections of Fire Hydrants; to include assignments with annual in-house flushing project.  Install’s, replaces, and repairs assets such as water services, mains, fire hy- drants, split services, sample station’s, and auto flushers.  Responds to emergency and after hours calls of hit fire hydrant, water main breaks, as well as contractor damages.  Must be able to use a locator to set up jobs as well as a leak detector to deter- mine the exact location of leaks that occur.  Data entry into CityWorks program such as time/labor, equipment, and in- ventory used on a job as well as enter comments/updates about how the job is going or any issues that have risen on a jobsite.  Able to send emails and communicate with managers and train employees.  Maintains truck logs and inspection logs for CDL vehicles as well as loading and unloading equipment from trailers.  Required to work after hours on an on-call rotating repair call crew. QUALIFICATIONS: Education and Experience High School Diploma or GED and four years of maintenance experience. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation. Licensing/Certifications Valid North Carolina Class A Driver’s License with a satisfactory driving record or the ability to obtain within 45 days.

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

4

HYDRANT PROGRAM UTLITIES SPECIALIST, SENIOR

ADDITIONAL INFORMATION: Knowledge of:  Practices and methods of coaching and leading the work of others (based on assignment).  Techniques and methods for organizing, prioritizing, assigning and monitor- ing work (based on assignment).  Standard practices, methods and materials of assigned work.  Basic mathematical concepts.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology. Skill In:  Training and coaching staff (based on assignment).  Coordinating deadlines, prioritizing work demands and assigning/ monitoring work performed (based on assignment).  Monitoring and enforcing compliance with applicable regulations and stand- ards (based on assignment).  Providing direction to others in order to meet standards.  Providing attention to detail in assignments.  Business math computations.  Comprehending reference books and manuals.  Providing direction to others in the safe and correct operation of tools and equipment.  Organizing and maintaining materials and supplies.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).

Class Code: 012420

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

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HYDRANT PROGRAM UTLITIES SPECIALIST, SENIOR

 Providing customer service.  Utilizing a computer and relevant software applications.

Class Code: 012420

 Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

OTHER REQUIREMENTS: ADA and Other Requirements

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Note This job classification description is intended to be generic in nature. It is not nec- essarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

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HYDRANT PROGRAM MAINTENANCE TECHNICIAN, SENIOR

SUMMARY: This class is the third level in a nine-level Maintenance and Operations Series de- voted to providing repair, maintenance and equipment operation for an assigned city maintenance or operational function. Incumbents provide skilled general maintenance based on assignment to any City department or maintenance func- tion. Work may include providing maintenance and minor repairs on equipment and parts; operating assigned heavy equipment; maintaining records; maintain- ing cleanliness of work area, tools and equipment; and following safety policies and procedures. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion.  Performs skilled general maintenance supporting a City department(s) or maintenance function; selects proper maintenance tools and equipment for assignment; performs work following established safety policies and proce- dures and applicable codes and regulations.  May serve as lead worker by assigning work and monitoring work comple- tion.  Maintains assigned equipment and tools; performs inspections to ensure safe operating conditions; establishes priorities; performs repairs and/or replace- ment of parts; cleans and performs preventative maintenance; and monitors need for replacement or advanced repairs.  Operates and/or transports equipment; may operate assigned heavy equip- ment for various functions which may include grading/excavating, collection and removal of debris, refuse and/or snow; and/or material application and distribution; plans routes and sets up work areas for safety and operational efficiency; may set up traffic control measures.  Assesses work orders and determines required equipment, labor and materi- als; plans, schedules and completes requests; responds to customer inquiries and concerns.  Maintains activity logs, records, work orders and related reports.  Performs other duties of a similar nature and level as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

Class Code: 011370

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

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HYDRANT PROGRAM MAINTENANCE TECHNICIAN, SENIOR

PRIMARY DUTIES:

Class Code: 011370

 Analyzing utility preventative maintenance software, reporting findings to GIS & City Works systems, and making corrections to software while in the field.  Operation of hydrant maintenance equipment including crane trucks, hy- draulic-air tools, and handheld equipment.  Other duties include hydrant painting, fabrication, pressure washing, and hydrant repairs.  Meets with contractors, inspectors, customers and other agencies to ensure that utility standards and specifications are met.  May serve a liaison for contractual projects and reports details to manage- ment for corrections, etc.  Must be able to work in inclement weather, work on-call, rotating shifts and be willing to cross train with other programs.  Must have knowledge of water main, water service, hydrant and valve maintenance, repair or replacements, and the ability to lead crews in field supervisor ‘s absence. QUALIFICATIONS: Education and Experience High School Diploma or GED and three years of assignment-related equipment operation/driving or specialized maintenance experience. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

Licensing/Certifications Valid North Carolina Class C Driver’s License with a satisfactory driving record and ability to obtain Class A CDL with-in 45 days of hire.

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HYDRANT PROGRAM MAINTENANCE TECHNICIAN, SENIOR

ADDITIONAL INFORMATION: Knowledge of:  Practices and methods of coaching and leading the work of others (based on assignment).  Techniques and methods for organizing, prioritizing, assigning and monitor- ing work (based on assignment).  Basic project management principles.  Filing and record-keeping principles.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology. Skill In:  Training and coaching staff (based on assignment).  Coordinating deadlines, prioritizing work demands and assigning/ monitoring work performed (based on assignment).  Performing equipment inspections and monitoring safety conditions.  Providing directions to others in order to meet standards.  Providing attention to detail in assignments.  Business math computations.  Organizing and maintaining records and files.  Maintaining and updating data and documentation.  Comprehending reference books and manuals.  Operating assigned tools and equipment.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.  Standard practices, methods and materials of assigned work.  Standard system functions and methods of assigned work.  Business math concepts.

Class Code: 011370

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

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HYDRANT PROGRAM MAINTENANCE TECHNICIAN, SENIOR

OTHER REQUIREMENTS: ADA and Other Requirements

Class Code: 011370

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Note This job classification description is intended to be generic in nature. It is not nec- essarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

10

HYDRANT PROGRAM MAINTENANCE TECHNICIAN

SUMMARY: This class is the second level in a nine-level Maintenance and Operations Series devoted to providing repair, maintenance and equipment operation for an as- signed city maintenance or operational function. Incumbents provide semi- skilled or skilled general maintenance based on assignment to any City depart- ment or maintenance function. Work may include repairing and maintaining City utilities, performing maintenance and minor repairs on equipment and parts; operating assigned equipment, maintaining cleanliness of work area, tools and equipment; and following safety policies and procedures.  Performs semi-skilled or skilled general maintenance supporting City depart- ment(s) or maintenance function; selects proper maintenance tools and equip- ment for tasks; performs work following established safety policies and pro- cedures and applicable codes and regulations.  Operates and maintains assigned equipment and tools; performs inspections to ensure safe operating conditions; performs routine repairs and/or replace- ment of parts; cleans and performs preventative maintenance; and monitors need for replacement or advance repair.  Plans, monitors and reviews inventory, resources and materials needs; initi- ates orders for resources based on requirements; may work with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services.  Maintains activity logs, records, work orders and related reports.  Performs other duties of a similar nature and level as assigned.  Analyzing utility preventative maintenance software, reporting findings to GIS & City Works, and making corrections to software while in the field.  Operation of hydrant maintenance equipment including crane trucks, hy- draulic-air tools, and handheld equipment.  Other duties include hydrant painting, fabrication, pressure washing, and hydrant repairs.  Meets with contractors, inspectors, customers and other agencies to ensure that utility standards and specifications are met.  May serve a liaison for contractual projects and reports details to manage- ment for corrections, etc. PRIMARY DUTIES: ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

Class Code: 011360

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

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HYDRANT PROGRAM MAINTENANCE TECHNICIAN

 Must be able to work in inclement weather, work on-call, rotating shifts and be willing to cross train with other programs.  Must have knowledge of water main, water service, hydrant and valve maintenance, and repair or replacements. Position Specific Responsibilities Might Include: Positions assigned to Equipment Operator may be responsible for:  Operating and driving heavy equipment such as a dump truck, tractor- trailer, tractor, flatbed truck or water truck;  Hauling materials, supplies, equipment, and soil;  Inspecting assigned equipment for mechanical readiness;  Performing minor preventative maintenance on equipment. QUALIFICATIONS: Education and Experience High School Diploma or GED and two years of maintenance experience related to assignment. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation. Licensing/Certifications Valid North Carolina Class C Driver’s License with a satisfactory driving record and ability to obtain Class A CDL with-in 45 days of hire. ADDITIONAL INFORMATION: Knowledge of:  Standard practices, methods and materials of assigned work.  Basic mathematical concepts.  Basic filing and record-keeping principles.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology.

Class Code: 011360

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

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HYDRANT PROGRAM MAINTENANCE TECHNICIAN

Skill In:  Following directions and meeting standards.  Providing attention to detail in assignments.  Performing routine inspections to ensure safe operating conditions.  Proofreading and error correction.  Monitoring and maintaining required supplies, materials and inventory.  Performing basic math calculations.  Comprehending reference books and manuals.  Operating assigned tools and equipment.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction. Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gas- es, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and fre- quent exposure to intense noise. Note This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential du- ties, functions and responsibilities and Fair Labor Standards Act (FLSA) designa- tion may vary based on the specific tasks assigned to the position. OTHER REQUIREMENTS: ADA and Other Requirements

Class Code: 011360

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

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HYDRANT PROGRAM UTILITIES TECHNICIAN

SUMMARY: This class is the second level in a ten-level Utilities Series devoted to providing operational, technical and maintenance support for the City’s water, wastewater, collection and distribution systems. Incumbents perform skilled activities in sup- port of maintenance and monitoring functions.

Class Code: 012430

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

 Operates and/or transports equipment; may operate assigned heavy equip- ment for various functions which may include grading/excavating, collection and removal of debris, refuse and/or snow; and/or material application and distribution; plans routes and sets up work areas for safety and operational efficiency; may set up traffic control measures.  Provides skilled assistance in the maintenance and monitoring activities of the City’s water, and wastewater collection and distribution systems.  Support activities may include: locating lines and performing visual inspec- tions of sewer system; utilizing CCTV equipment; repairing and maintaining water distribution pipes, valves, meters, hydrants and other related equip- ment; performing flushing operations; performing field lab analysis and sam- ple collection.  Collects, prepares and enters system data; creates work orders; logs work ac- tivities; updates maps; enters account data; enters water quality data; com- piles and prepares reports; maintains records, files and work-related docu- mentation.  Responds to customer inquiries and concerns; meets with customers and con- tractors regarding repair, installation and maintenance work; assists in providing solutions to issues and concerns.  Performs routine maintenance of job sites, vehicles, tools and equipment; cali- brates equipment; sets up and breaks down work zone and related equip- ment; monitors safety of work spaces; determines need for and sets up traffic control measures.  Monitors supplies and equipment inventory; initiates requests for required parts, tools and materials.  Performs other duties of a similar nature and level as assigned.

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HYDRANT PROGRAM UTILITIES TECHNICIAN

PRIMARY DUTIES:

Class Code: 012430

 Analyzing utility preventative maintenance software, reporting findings to GIS & City Works systems, and making corrections to software while in the field.  Operation of hydrant maintenance equipment including crane trucks, hy- draulic-air tools, and handheld equipment.  Other duties include hydrant painting, fabrication, pressure washing, and hydrant repairs.  Meets with contractors, inspectors, customers and other agencies to ensure that utility standards and specifications are met.  May serve a liaison for contractual projects and reports details to manage- ment for corrections, etc.  Must be able to work in inclement weather, work on-call, rotating shifts and be willing to cross train with other programs.  Must have knowledge of water main, water service, hydrant and valve maintenance, and repair or replacements. QUALIFICATIONS: Education and Experience High School Diploma or GED and two years of maintenance experience. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation.

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

Licensing/Certifications Valid North Carolina Class C Driver’s License with a satisfactory driving record and ability to obtain Class A CDL with-in 45 days of hire.

ADDITIONAL QUALIFICATIONS: May be required to perform special tasks during emergency and disaster events.

15

HYDRANT PROGRAM UTILITIES TECHNICIAN

ADDITIONAL INFORMATION: Knowledge of:  Standard practices, methods and materials of assigned work.  Basic mathematical concepts.  Basic filing and record-keeping principles.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology. Skill In:  Following directions and meeting standards.  Providing attention to detail in assignments.  Performing routine inspections to ensure safe operating conditions.  Proofreading and error correction.  Monitoring and maintaining required supplies, materials and inventory.  Performing basic math calculations.  Comprehending reference books and manuals.  Operating assigned tools and equipment.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.

Class Code: 012430

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

16

HYDRANT PROGRAM UTILTIES TECHNICIAN

OTHER REQUIREMENTS: ADA and Other Requirements

Class Code: 012430

Positions in this class typically require: balancing, stooping, kneeling, crouching, reaching, standing, walking, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

Heavy Work Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemi- cals, blood and other body fluids); frequent exposure to environmental condi- tions (such as disruptive people, imminent danger, or a threatening environ- ment); and frequent exposure to extreme temperatures and travel. Note This job classification description is intended to be generic in nature. It is not nec- essarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

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HYDRANT PROGRAM PHOTOS

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HYDRANT PROGRAM PHOTOS

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HYDRANT PROGRAM PHOTOS

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HYDRANT PROGRAM PHOTOS

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HYDRANT PROGRAM PHOTOS

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623 VALVE PROGRAM

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VALVE PROGRAM UTLITIES SPECIALIST, SENIOR

SUMMARY: This class is the fifth level in a ten-level Utilities Series devoted to providing op- erational, technical and maintenance support for the City’s water distribution system. Incumbents lead technical and specialized skilled work, while perform- ing the most complex tasks. Work may include planning and scheduling daily work tasks for crews; investigating customer concerns; participating in hiring and performance evaluations; and performing the most complex work assigned to the unit. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion.

Class Code: 012420

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

 Plans, prioritizes, schedules, coordinates and performs technical and special- ized skilled work in providing operational, technical and maintenance sup- port for the City’s water distribution system.  May serve as lead worker by assigning work and monitoring work comple- tion.  May participate in hiring activities and performance evaluations.  Monitors and ensures safe working conditions and environment; identifies potential hazards and initiates or coordinates corrective action to maintain safety; ensures availability, maintenance and operability of safety and work- related equipment; monitors processes and activities to assure quality.  Meets and communicates with contractors, design professionals and other stakeholders regarding construction or special projects; reads and interprets maps, charts and technical drawings; performs or oversees utility locates; provides operational support in the coordination of project work.  Prepares, maintains and/or reviews reports, data, forms, permits, and/or code enforcement investigations; monitors, tracks and maintains inventory levels; initiates ordering to replenish supply levels or purchase new items.  Responds to inquiries, complaints, issues and information requests from in- ternal and external customers; addresses and resolves problems and com- plaints; monitors compliance with applicable regulations, standards, policies and procedures.  Performs other duties of a similar nature and level as assigned.

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VALVE PROGRAM UTLITIES SPECIALIST, SENIOR

Primary Duties:

Class Code: 012420

 Oversees field staff’s daily duties as field staff Supervisor in repairs, replace- ments and/or daily inspections of water valve assets with-in Distribution system; to include assignments with annual in-house flushing project.  Install’s, replaces, and repairs assets such as water services, mains, fire hy- drants, split services, sample station’s, and auto flushers.  Responds to emergency and after hours calls of hit fire hydrant, water main breaks, as well as contractor damages.  Must be able to use a locator to set up jobs as well as a leak detector to deter- mine the exact location of leaks that occur.  Data entry into CityWorks program such as time/labor, equipment, and in- ventory used on a job as well as enter comments/updates about how the job is going or any issues that have risen on a jobsite.  Able to send emails and communicate with managers and train employees.  Maintains truck logs and inspection logs for CDL vehicles as well as loading and unloading equipment from trailers.  Required to work after hours on an on-call rotating repair call crew. QUALIFICATIONS: Education and Experience High School Diploma or GED and four years of maintenance experience. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation. Licensing/Certifications Valid North Carolina Class A Driver’s License with a satisfactory driving record or the ability to obtain within 45 days.

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

25

VALVE PROGRAM UTLITIES SPECIALIST, SENIOR

ADDITIONAL INFORMATION: Knowledge of:  Practices and methods of coaching and leading the work of others (based on assignment).  Techniques and methods for organizing, prioritizing, assigning and monitor- ing work (based on assignment).  Standard practices, methods and materials of assigned work.  Basic mathematical concepts.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology. Skill In:  Training and coaching staff (based on assignment).  Coordinating deadlines, prioritizing work demands and assigning/ monitoring work performed (based on assignment).  Monitoring and enforcing compliance with applicable regulations and stand- ards (based on assignment).  Providing direction to others in order to meet standards.  Providing attention to detail in assignments.  Business math computations.  Comprehending reference books and manuals.  Providing direction to others in the safe and correct operation of tools and equipment.  Organizing and maintaining materials and supplies.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).

Class Code: 012420

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

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VALVE PROGRAM UTLITIES SPECIALIST, SENIOR

 Providing customer service.  Utilizing a computer and relevant software applications.

Class Code: 012420

 Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.

SALARY RANGE: $20.91 - $33.80 Hourly $43,488.00 - $70,310.00 Annually

OTHER REQUIREMENTS: ADA and Other Requirements

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Note This job classification description is intended to be generic in nature. It is not nec- essarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

27

VALVE PROGRAM MAINTENANCE TECHNICIAN, SENIOR

SUMMARY: This class is the third level in a nine-level Maintenance and Operations Series de- voted to providing repair, maintenance and equipment operation for an assigned city maintenance or operational function. Incumbents provide skilled general maintenance based on assignment to any City department or maintenance func- tion. Work may include providing maintenance and minor repairs on equipment and parts; operating assigned heavy equipment; maintaining records; maintain- ing cleanliness of work area, tools and equipment; and following safety policies and procedures. As assigned, incumbents may serve as lead workers, assigning work and monitoring work completion.  Performs skilled general maintenance supporting a City department(s) or maintenance function; selects proper maintenance tools and equipment for assignment; performs work following established safety policies and proce- dures and applicable codes and regulations.  May serve as lead worker by assigning work and monitoring work comple- tion.  Maintains assigned equipment and tools; performs inspections to ensure safe operating conditions; establishes priorities; performs repairs and/or replace- ment of parts; cleans and performs preventative maintenance; and monitors need for replacement or advanced repairs.  Operates and/or transports equipment; may operate assigned heavy equip- ment for various functions which may include grading/excavating, collection and removal of debris, refuse and/or snow; and/or material application and distribution; plans routes and sets up work areas for safety and operational efficiency; may set up traffic control measures.  Assesses work orders and determines required equipment, labor and materi- als; plans, schedules and completes requests; responds to customer inquiries and concerns.  Maintains activity logs, records, work orders and related reports.  Performs other duties of a similar nature and level as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

Class Code: 011370

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

28

VALVE PROGRAM MAINTENANCE TECHNICIAN, SENIOR

PRIMARY DUTIES:

Class Code: 011370

 Analyzing utility preventative maintenance software, reporting findings to GIS & City Works systems, and making corrections to software while in the field.  Operations of valve maintenance equipment including valve trucks, hydrau- lic valve turners, ERV’s, handheld equipment, fabrication, etc. .  Meets with contractors, inspectors, customers and other agencies to ensure that utility standards and specifications are met.  May serve a liaison for contractual projects and reports details to manage- ment for corrections, etc.  Must be able to work in inclement weather, work on-call, rotating shifts and be willing to cross train with other programs.  Must have knowledge of water main, water service, hydrant and valve maintenance, repair or replacements, and the ability to lead crews in field supervisor ‘s absence. QUALIFICATIONS: Education and Experience High School Diploma or GED and three years of assignment-related equipment operation/driving or specialized maintenance experience. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

Licensing/Certifications Valid North Carolina Class C Driver’s License with a satisfactory driving record and ability to obtain Class A CDL with-in 45 days of hire.

29

VALVE PROGRAM MAINTENANCE TECHNICIAN, SENIOR

ADDITIONAL INFORMATION: Knowledge of:  Practices and methods of coaching and leading the work of others (based on assignment).  Techniques and methods for organizing, prioritizing, assigning and monitor- ing work (based on assignment).  Basic project management principles.  Filing and record-keeping principles.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology. Skill In:  Training and coaching staff (based on assignment).  Coordinating deadlines, prioritizing work demands and assigning/ monitoring work performed (based on assignment).  Performing equipment inspections and monitoring safety conditions.  Providing directions to others in order to meet standards.  Providing attention to detail in assignments.  Business math computations.  Organizing and maintaining records and files.  Maintaining and updating data and documentation.  Comprehending reference books and manuals.  Operating assigned tools and equipment.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction.  Standard practices, methods and materials of assigned work.  Standard system functions and methods of assigned work.  Business math concepts.

Class Code: 011370

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

30

VALVE PROGRAM MAINTENANCE TECHNICIAN, SENIOR

OTHER REQUIREMENTS: ADA and Other Requirements

Class Code: 011370

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

SALARY RANGE: $17.41 - $27.63 Hourly $36,209.00 - $57,470.00 Annually

Heavy Work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Note This job classification description is intended to be generic in nature. It is not nec- essarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

31

VALVE PROGRAM MAINTENANCE TECHNICIAN

SUMMARY: This class is the second level in a nine-level Maintenance and Operations Series devoted to providing repair, maintenance and equipment operation for an as- signed city maintenance or operational function. Incumbents provide semi- skilled or skilled general maintenance based on assignment to any City depart- ment or maintenance function. Work may include repairing and maintaining City utilities, performing maintenance and minor repairs on equipment and parts; operating assigned equipment, maintaining cleanliness of work area, tools and equipment; and following safety policies and procedures.  Performs semi-skilled or skilled general maintenance supporting City depart- ment(s) or maintenance function; selects proper maintenance tools and equip- ment for tasks; performs work following established safety policies and pro- cedures and applicable codes and regulations.  Operates and maintains assigned equipment and tools; performs inspections to ensure safe operating conditions; performs routine repairs and/or replace- ment of parts; cleans and performs preventative maintenance; and monitors need for replacement or advance repair.  Plans, monitors and reviews inventory, resources and materials needs; initi- ates orders for resources based on requirements; may work with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services.  Maintains activity logs, records, work orders and related reports.  Performs other duties of a similar nature and level as assigned. PRIMARY DUTIES:  Analyzing utility preventative maintenance software, reporting findings to GIS & City Works systems, and making corrections to software while in the field.  Operations of valve maintenance equipment including valve trucks, hydrau- lic valve turners, ERV’s, handheld equipment, fabrication, etc. .  Meets with contractors, inspectors, customers and other agencies to ensure that utility standards and specifications are met.  May serve a liaison for contractual projects and reports details to manage- ment for corrections, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:

Class Code: 011360

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

32

VALVE PROGRAM MAINTENANCE TECHNICIAN

 Must have knowledge of water main, water service, hydrant and valve maintenance, repair or replacements, and the ability to lead crews in field supervisor ‘s absence. Position Specific Responsibilities Might Include: Positions assigned to Equipment Operator may be responsible for:  Operating and driving heavy equipment such as a dump truck, tractor- trailer, tractor, flatbed truck or water truck;  Hauling materials, supplies, equipment, and soil;

Class Code: 011360

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

 Inspecting assigned equipment for mechanical readiness;  Performing minor preventative maintenance on equipment.

QUALIFICATIONS: Education and Experience High School Diploma or GED and two years of maintenance experience related to assignment. OR An equivalent combination of education and experience sufficient to successful- ly perform the essential duties of the job such as those listed above, unless other- wise subject to any other requirements set forth in law or regulation.

Licensing/Certifications Valid North Carolina Class C Driver’s License with a satisfactory driving record and ability to obtain Class A CDL with-in 45 days of hire.

ADDITIONAL INFORMATION: Knowledge of:  Standard practices, methods and materials of assigned work.  Basic mathematical concepts.  Basic filing and record-keeping principles.  Occupational hazards and applicable safety principles and practices.  Uses and properties of supplies and equipment.  Applicable federal, state and local laws, codes, regulations (based on assign- ment).  Customer service principles.  Specialized equipment relevant to area of assignment.  Modern office technology.

33

VALVE PROGRAM MAINTENANCE TECHNICIAN

Skill In:  Following directions and meeting standards.  Providing attention to detail in assignments.  Performing routine inspections to ensure safe operating conditions.  Proofreading and error correction.  Monitoring and maintaining required supplies, materials and inventory.  Performing basic math calculations.  Comprehending reference books and manuals.  Operating assigned tools and equipment.  Organizing and maintaining records and files.  Interpreting and applying applicable laws, codes, regulations and standards (based on assignment).  Providing customer service.  Utilizing a computer and relevant software applications.  Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently ex- change or convey information and to receive work direction. Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gas- es, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and fre- quent exposure to intense noise. Note This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential du- ties, functions and responsibilities and Fair Labor Standards Act (FLSA) designa- tion may vary based on the specific tasks assigned to the position. OTHER REQUIREMENTS: ADA and Other Requirements

Class Code: 011360

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

34

VALVE PROGRAM UTILITIES TECHNICIAN

SUMMARY: This class is the second level in a ten-level Utilities Series devoted to providing operational, technical and maintenance support for the City’s water, wastewater, collection and distribution systems. Incumbents perform skilled activities in sup- port of maintenance and monitoring functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential Duties:  Provides skilled assistance in the maintenance and monitoring activities of the City’s water, and wastewater collection and distribution systems.  Support activities may include: locating lines and performing visual inspec- tions of sewer system; utilizing CCTV equipment; repairing and maintaining water distribution pipes, valves, meters, hydrants and other related equip- ment; performing flushing operations; performing field lab analysis and sam- ple collection.  Collects, prepares and enters system data; creates work orders; logs work ac- tivities; updates maps; enters account data; enters water quality data; com- piles and prepares reports; maintains records, files and work-related docu- mentation.  Responds to customer inquiries and concerns; meets with customers and con- tractors regarding repair, installation and maintenance work; assists in providing solutions to issues and concerns.  Performs routine maintenance of job sites, vehicles, tools and equipment; cali- brates equipment; sets up and breaks down work zone and related equip- ment; monitors safety of work spaces; determines need for and sets up traffic control measures.  Monitors supplies and equipment inventory; initiates requests for required parts, tools and materials.  Performs other duties of a similar nature and level as assigned.

Class Code: 012430

SALARY RANGE: $16.90 - $25.27 Hourly $35,154.00 - $52,554.00 Annually

35